FS-4676 going over the traces the only thing I can guess is that you may have…

FS-4676 going over the traces the only thing I can guess is that you may have some race condition on the speed of your box or something regarding the db,  Try this patch that may help

src/mod/endpoints/mod_sofia/sofia_presence.c

@@ -3138,9 +3138,6 @@ static int broadsoft_sla_notify_callback(void *pArg, int argc, char **argv, char
 	switch_snprintf(key, sizeof(key), "%s%s", user, host);
 	data = switch_core_hash_find(sh->hash, key);
 	
-
-	data = switch_core_hash_find(sh->hash, key);
-
 	if (data) {
 		tmp = switch_core_sprintf(sh->pool, "%s,<sip:%s>;appearance-index=*;appearance-state=idle", data, host);
 	} else {
@@ -3354,7 +3351,7 @@ static int sync_sla(sofia_profile_t *profile, const char *to_user, const char *t
 	switch_core_hash_init(&sh->hash, sh->pool);
 
 	sql = switch_mprintf("select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs "
-						 "where call_info_state is not null and call_info_state != '' and hostname='%q' and profile_name='%q' "
+						 "where call_info_state is not null and call_info_state != '' and call_info_state != 'idle' and hostname='%q' and profile_name='%q' "
 						 "and ((sip_from_user='%q' and sip_from_host='%q') or presence_id='%q@%q') "
 						 "and profile_name='%q'", 
 						 mod_sofia_globals.hostname, profile->name, to_user, to_host, to_user, to_host, profile->name);