mod_callcenter: FS-3158 Change the default and sequentially-by-agent-order…
mod_callcenter: FS-3158 Change the default and sequentially-by-agent-order strategy to include the longest-idle-agent. This should offer a default consistant way to go through all the agent within the same tier/position. (Before, it was left to the DB to return the order of the result)
正在显示
请
注册
或者
登录
后发表评论